SHIPPING & DELIVERY POLICY
Last updated October 04, 2022
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
In-Store Pickup
Curbside pickup is available for All Products. Pickups are available Monday – Friday | 9:00 am – 5:00 pm
Please email me or call me before coming to pick up any purchase. Curbside pick up is by appointment only.
Shipping Fees
We offer shipping at the following rates:
| Weight | Expedited 4–5 days | Xpresspost 2–3 days |
| <5kg | $34.71 | $84.22 |
| 5kg – 8kg | $68.31 | $164.47 |
All times and dates given for delivery of the products are given in good faith but are estimates only.
DO YOU DELIVER INTERNATIONALLY?
We offer international shipping to the following countries:
- Canada
- United States
Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Orders cannot be shipped to P.O. boxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://woodenthingsbybob.com/returns.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Online contact form: https://woodenthingsbybob.com/contact/